Salary: range £28,000 to £31,000
Hours: 35 hours per week
Benefits
- Generous holiday allowance and statutory holidays
- Generous company pension and life assurance after qualifying period
- Wellbeing and Smart Health Employee Assistance Programme
- Up to 21 hours paid volunteering time per annum
- Hybrid working pattern: combination of office and WFH days per week
- Free onsite parking
- Free electric car charging point onsite
About us
Ecology Building Society is a successful and thriving member-owned mortgage and savings provider with a clear environmental focus and a mission to promote sustainable development. We're committed to building a greener society through the provision of a range of simple, ethical savings products to support mortgages for properties and projects which respect the environment.
We offer a wide range of specialist mortgage products and for the second time in three years have been recognised in the Mortgage Finance Gazette Awards, in the Best Self-build lender category. This award recognises Ecology’s role as a longstanding leading supporter of self- and custom-build in the UK.
This is a superb opportunity to further your career with a leading mutual, ethical financial services organisation. We're looking for an experienced Mortgage Advisor to meet our current and prospective member’s mortgage needs.
About the role
It is an exciting time to join Ecology, our mortgage products are award winning, and we're expanding our dedicated team to help us move forward with our sustainability mission.
As Mortgage Advisor, you'll be responsible for the provision of advice to consumers seeking a regulated residential mortgage loan, providing excellent customer service in accordance with the Society’s ethical framework. What’s unique about this role is that you will also be involved in the underwriting of mortgage applications giving you a fantastic opportunity for a varied and interesting role.
Main areas of responsibility
Providing appropriate advice and recommendations suitable to the consumer's needs and in accordance with mortgage regulation and procedures and policy, your main duties will be:
- Conduct residential mortgage video call interviews, to identify the most suitable mortgage product for the applicants’ circumstances.
- Conduct the underwriting of regulated residential mortgage applications from mortgage intermediaries and direct applicants.
- Oversee the processing and approval of new mortgage lending within agreed lending mandates.
- Maintain an awareness of the impact of all activities on the Society risk matrix, reporting credit-derived risk events as necessary.
- Development of a sound understanding and knowledge of key energy-efficient building concepts, technologies and changing ecological requirements.
- Identify improvements to existing processes and procedures which will enhance overall service effectiveness and operational efficiency
About you
You're ambitious and have a genuine interest in sustainable buildings and want to continue to grow and develop your career.
You can demonstrate mortgage advice and underwriting skills and have the relevant regulatory knowledge, with a minimum of 3 years of experience in a similar financial services environment.
You deliver excellent customer service and understand our customer journey is our priority.
You assume responsibility for your own workload and manage timelines effectively and independently whilst having the ability to work collaboratively in a small team.
As an excellent communicator, you have the ability to seamlessly interact with colleagues with ease across all functions.
Knowledge and skills desired
- CeMAP qualified (CeMAP 1,2 and 3) or equivalent qualification
- Have the technical skills, knowledge and understanding of mortgage-related products and procedures
- Knowledge of mortgage regulations including PRA, FCA, MCOBS, FSCS & HMRC
To apply, please submit your CV and a covering letter outlining your suitability for the role and your alignment with our mission to [email protected]. Applications without a covering letter will not be considered.
Please note that the successful candidate will be required to undergo a Basic DBS and credit check and be certified under the regulatory Senior Manager and Certification Regime.
Contract type: Permanent
Application deadline: 31 May 2022