Careers draft – live vacancy example

Work for Ecology

The Ecology team is ambitious, dynamic and driven by our vision to build a greener future. If you share our values and want to make a contribution to our work, then a career with us might be the right choice for you.

Current vacancies

Our current vacancies are displayed below.  If you wish to submit your CV to us, for consideration for other future vacancies, then please email your CV and a covering letter indicating what type of role you are looking for, to [email protected]  With your consent, we will hold your CV on our database for a period of up to 12 months.

Customer Service Apprenticeship
    • Based in Silsden, West Yorkshire
    • £14,943 per annum plus benefits
Job Description

This is a superb opportunity to start your career in financial services, working with the savings team of a leading building society. We use our members’ savings to make a positive environmental impact and at the same time give them a fair financial return. With more than 35 years’ experience, we’ve got ambitious plans for our future.

About the role

With around £170m in savings balances and over 10,000 members’ accounts to manage, our savings team are a hive of activity. We don’t have a network of branches so our central savings team are responsible for the full administration of our members’ accounts. This will include:

  • Receiving, validating and actioning receipt of funds into accounts;
  • Receiving, validating and actioning funds withdrawal or transfer requests – either by phone, online or by post;
  • Supporting our members over the telephone with account queries and online access registration queries;
  • Opening new accounts;
  • Carrying out the end of day balancing and reconciliation of transactions through our online banking systems;
  • Setting up or amending direct debit instructions;
  • Answering members’ account queries or customers service requests – either by phone, online or by post.

About you

The ideal candidate will have a friendly disposition and a good work ethic.  You will be dealing with large amounts of data on a daily basis so  will need strong attention to detail and good IT skills. You’ll be speaking to our members on a regular basis too, so we are looking for an organised and motivated individual with a passion and drive for delivering excellent customer service.  Experience isn’t necessary – we can provide you with the opportunity to gain experience – we are looking for an enthusiastic individual with a positive attitude who wants to succeed.

Ideally candidates will have GCSEs grade 9-4 (A-C) in English and Maths

Working for Ecology

Located in Silsden, West Yorkshire, our offices are an eco-friendly design and build. In addition to a competitive salary, we offer:

  • The opportunity to gain a nationally recognised level 2 Customer Service or Level 3 Business Administration qualification;
  • Free parking available;
  • Competitive holiday allowance with an annual holiday purchase scheme;
  • Life Assurance*;
  • Annual volunteering days;
  • Cycle to work scheme; and
  • Annual profit related pay scheme.
    * after 3 months qualifying service

About us

Ecology Building Society is a successful member-owned financial institution with a clear environmental focus and a mission to promote sustainable development. We are committed to building a greener future through the provision of a range of simple, ethical savings products to support mortgages for properties and projects which respect the environment.

If you would like to join our team and pursue a rewarding career in a company that exists to make a difference, then please apply today, sending your CV and covering letter to [email protected]

Closing date:  21st January 2019

 

 

 

Further information

Privacy

The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) gives individuals certain rights and defines the rules for processing personal information. It also states that those who record and process personal information, such as the Society, must be open and honest in how the information is used.

The principal purpose of collecting personal data from you is to enable you to apply for employment with the Society. When you submit your application, we ask for your contact details, CV and other selected information so that we can deal with your application.

If your application is not successful, we will keep your personal data for a minimum of 6 months from the date of the application, after then it will be destroyed.

If you believe the Society has not complied with your data protection rights, you can complain to the Information Commissioner’s Office which enforces data protection laws.  Their website is www.ico.org.uk.

Equality, diversity and inclusion

As an equal opportunities employer, we’re committed to creating an environment where there is mutual respect and equality of opportunity for all colleagues.

The process
Apply

If you are interested in applying you will be asked to submit your CV to let us know about your previous experience. We’ll send you an acknowledgement to let you know that we’ve received your application.

Review

We’ll review your application against the skills and experience we are looking for in our successful candidate and let you know if your application is going to be progressed. If successful, we’ll be in touch to arrange the next stage.

Interview

For most vacancies, you’ll be invited to an initial interview which may be held over the telephone. During this interview you will be able to learn more about the role for which you have applied as well as giving the interviewer a chance to get to know more about you, your experience and what you are looking for in your next role.

If successful at this stage, you’ll be invited to attend a face to face interview with the recruiting manager, which will normally be held at our eco-build offices in Silsden, West Yorkshire. You’ll be asked to complete and application form and return it to us before your interview. There may also be some aptitude tests to complete relevant to the role you have applied for.

Feedback

We’ll usually let you know the outcome of your interview within a week of the last interview taking place. Your interviewer will give you an indication of when this will be. If you are successful, we will discuss the next steps with you and start preparing for you to join us. If you aren’t successful, we’ll let you know and we’ll provide feedback so you’ll know why.