Contact Us


Message us

If you'd like to enquire about one of our products, or send us any feedback, please use our online form. We'll get back to you as soon as possible (usually within 3 working days).


Call us

Lines are open Monday to Friday between 9am and 5pm (except Tuesdays when we're open 10am to 5pm). We're closed on bank holidays.

We're a small team, so we can't always answer your call straight away. If your call isn’t urgent, we’d recommend sending us a message using our online form. We'll get back to you as soon as we can.

Telephone: 01535 650 770

We record and monitor all calls to improve the quality of our service and for your protection and security.


You can find answers to lots of questions in our frequently asked questions.

Write to us

Ecology Building Society
Ellis House
7 Belton Road
West Yorkshire
BD20 0EE

How to Complain

We aim to provide a high standard of service to all our Members. However, occasionally things can go wrong. When this happens, we want to put matters right as quickly as possible. If you have a complaint about any aspect of the service you have received, please contact us straightaway.

Find out more about our complaints process.