We are open 9am to 5pm, Monday to Friday. We'll respond to all messages received outside of these hours on the next working day. Telephone calls may be recorded and monitored to help customer service and staff training, and for the purposes of security and fraud prevention.
Telephone: 01535 650 770
Ecology Building Society
7 Belton Road
We aim to provide a high standard of service to all our customers. However, occasionally things can go wrong. When this happens, we want to put matters right as quickly as possible. If you have a complaint about any aspect of the service you have received, please contact us straightaway.
You can download a copy of our internal complaints procedure here.