Intermediary hub


Whether a case is straightforward or unusual, if we can see an environmental or social benefit, we'll be keen to find out more.

See products & rates


We offer a unique range of tiered discounts, based on a property's energy efficiency and available for the lifetime of the mortgage.

C-Change discounts

Product Information

Download our Product Information Sheets here. If you have a question that isn't covered, drop us a line and we'll be happy to help.

Product Information Sheets

Broker Online

Broker Online is an easy-to-use portal that enables you to submit DIPs, complete applications and upload documents.

Registered already? Need to submit or track an application?

Log in now

Not yet registered? Want to join our broker community?

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Lending criteria guide

Want to know more about what we lend on? Our guide is designed to help you understand our lending criteria and whether our mortgages could meet your client's needs.

Lending criteria guide


Use our handy Excel affordability calculator to find out how much your client may be able to borrow with an Ecology mortgage.

Download calculator

Contact us

Want to speak with one of our expert mortgage advisors? Click on the button to visit our contact page. You can give us a call or use the contact form to send a message directly to the mortgage team.

Contact us



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Broker FAQs

What are your intermediary procurement fees and how are these paid?

Intermediary fees are 0.40% of the loan amount, with a minimum fee of £300 and a maximum of £2,000. The fee will be paid to the bank account specified by the intermediary via Bacs or Faster Payments.

How should my client pay any fees?

We will provide our bank details and application reference for any application and valuation fee to be collected.

Are your lending activities restricted?

We lend throughout England, Scotland, Northern Ireland & Wales. Full details of our criteria can be found in our Lending Criteria Guidelines.

Do you deal with applicants who have had adverse credit?

Yes, please refer to the Lending Criteria Guidelines for information.

For self-employed applicants, how many years’ accounts are required and what figures are used in assessing affordability?

A minimum of three years’ accounts must be available; our affordability assessment is completed as normal, using the average income received over these three years.

What income benefits are accepted?

You can find full details on the benefits we accept in our Lending Criteria Guidelines.

My client receives their income in a foreign currency. Will this income be taken into consideration when calculating affordability?

Income paid in a foreign currency is not considered in our affordability calculations.

How do I submit an application?

Please register as an intermediary on our Broker Online system and complete the online application.

I have never dealt with the Society before. Do I need to contact you by telephone to discuss submitting an application?

No, you can register online as a broker and apply for a DIP or submit an application online. However, please contact us if you wish to discuss a residential case which falls outside of our lending criteria, or if you have a buy-to-let case (buy-to-let cases must be referred to us prior to submission).

If you wish to discuss a proposal or have any questions, our Mortgage Team will be very happy to speak with you.

Who can I talk to about getting updates on one of my cases?

Please call our Mortgage Team directly on 01535 650 770.