Careers

Work for Ecology

The Ecology team is ambitious, dynamic and driven by our vision to build a greener future. If you share our values and want to make a contribution to our work, then a career with us might be the right choice for you.

Current vacancies

Our current vacancies are displayed below. If you wish to submit your CV to us, for consideration for future vacancies, please email your CV and a covering letter indicating what type of role you are looking for, to [email protected].  With your consent, we will hold your CV on our database for a period of up to 12 months.

Customer Services Administrator

This is a superb opportunity to develop a career in financial services, working with the savings customer service team of a leading ethical financial institution.

Full-time role: Monday to Friday, 35 hours per week
Salary: £17,480-£19,130 per year, dependent upon experience
Closing date: 1 February 2021

Ecology Building Society is a successful member-owned financial institution with a clear environmental focus and a mission to promote sustainable development. We are committed to building a greener society through the provision of a range of simple, ethical savings products to support mortgages for properties and projects which respect the environment.  With more than 35 years' experience, around £200m in savings balances and over 11,000 members, we've got ambitious plans for our future.

The successful candidate will be responsible for providing a broad range of customer services to new and existing members.  The primary responsibilities will include:

  • Answering members' account queries or service requests, either by telephone, online or by post;
  • The day to day receipt and processing of all new and existing savings account enquiries, transactions, account openings/closures and administration activities;
  • The day to day banking/reconciliation of transactions through our online banking systems;
  • Maintain and develop strong customer service relationships with savings members;
  • Ensuring all activities follow agreed society policies and procedures;
  • An understanding of all appropriate savings Regulations and Legislation which directly impact savings administration activities, e.g. Money Laundering Regulations;
  • Undertake appropriate training to develop personal knowledge and skills on the main savings activities, and;
  • Ensure all savings activities are performed within the agreed customer service standards.
Person specification

The ideal candidate must have experience working in the financial services sector, in a customer service team. You will be speaking to our members on a regular basis too, so we are looking for an organised and motivated individual with a passion and drive for delivering excellent customer service. You will be dealing with large amounts of data on a daily basis so you will have strong attention to detail, be great with figures and used to working with excel spreadsheets.

Working for Ecology

You'll be based in our unique eco-build office in Silsden, West Yorkshire with some requirement to work from home during the pandemic. As well as a great working environment and supportive team you will enjoy:

  • A salary of £17,480 to £19,130 per annum (dependent upon experience);
  • 22 days annual leave plus bank holidays;
  • Free parking;
  • A holiday purchase scheme;
  • Annual performance-related bonus scheme and;
  • After 3 months service, you will be entitled to a competitive Society pension contribution and death in service life cover.

Our mission matters. The majority of the UK's 16 million houses waste energy on a massive scale – contributing up to 27% of our carbon footprint. We know that properties can be built, converted, renovated or improved with respect for the environment, and with comfort and affordability in mind. We're here to help people and communities across the UK make it happen. You don't need to take our word for it, we're:

  •  Proud winners of the Build It Awards 2020 - Best Self Build Lender category;
  • Recognised as highly commended in the 'What Mortgage Awards 2020' Best Shared Ownership Mortgage Lender for our support of affordable housing options;
  • Winners of the 2019 'Mortgage Finance Gazette awards' Best Self Build Lender recognising excellence in providing mortgages for self and custom build;
  • A two-awards winner at the 'ICAEW Finance for the Future Awards' 2019 - winning the Building Sustainable Financial Products award and being recognised for our Climate Leadership;
  • An accredited Living Wage employer, and;
  • The first building society in the UK to be awarded the Fair Tax Mark in 2016.

If you would like to be part of our team and help make a difference, then please apply online via Indeed including your CV and a covering letter in support of your application before the closing date of the 1 February 2021.

Ecology is an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Manager – Risk & Compliance

This is a superb opportunity to further your career in risk and compliance with a leading ethical financial institution.

Ecology Building Society is a successful member-owned financial institution with a clear environmental focus and a mission to promote sustainable development. Our members save with us in the knowledge that their money is being used to make a positive environmental impact whilst giving them a fair financial return. Our impact isn't about the profit we make - its about the difference we make to the environment and communities across the UK. Since 1981 we've lent to over 3,000 projects, supporting individuals, charities, environmental businesses and community-led housing organisations to realise their sustainable living ambitions.

Main responsibilities

A core member of the Risk & Compliance team, you will be responsible for ensuring the Society complies with current regulation and meets its regulatory obligations (including Prudential Regulation) through sound regulatory judgement, advice, education and oversight. Working within a defined framework, you will identify, remediate and mitigate risks for the Society (including Fraud & Financial Crime, Anti Bribery & Corruption, Conduct, Data Protection, Outsourcing & 3rd Party Risks) ensuring that proactive and proportionate risk-based oversight ensures key risks are known, documented and adequately controlled.

This is a second line role, requiring you to adopt a risk-based and proportionate approach to risk mitigation solutions working closely with the 1st line of defence to ensure operational success upon implementation. You will support quality and timely delivery of Risk & Compliance review activities in response to Regulatory findings, emerging issues and other unplanned for initiatives.

You will be responsible for proactive issue management, status reporting and the production of Risk & Compliance MI Dashboard to inform governance forums.

About you

To be successful in this role you will have:

  • Proven experience in a risk and compliance role within financial services (PRA/FCA regulated), generating outputs to Board level;
  • Experience of interpreting legislative requirements to inform advice and oversight;
  • Experience of adopting a risk-based and proportionate approach to issue resolution;
  • Experience of embedding a culture of risk and compliance awareness;
  • Operational experience of managing various risk types (including Strategic, Financial, Operational, Ethics and Credit).
Working for Ecology

You'll be based in our unique eco-build office in Silsden, West Yorkshire with some requirement to work from home during the pandemic. As well as a great working environment and supportive team you will enjoy:

  • A salary of £37,000 to £40,000 per annum (dependent upon experience);
  • 24 days annual leave plus bank holidays;
  • Free parking;
  • A holiday purchase scheme;
  • Annual performance-related bonus scheme;
  • After 3 months service, you will be entitled to a competitive Society pension contribution and death in service life cover.

Our mission matters. The majority of the UK's 16 million houses waste energy on a massive scale – contributing up to 27% of our carbon footprint. We know that properties can be built, converted, renovated or improved with respect for the environment, and with comfort and affordability in mind. We're here to help people and communities across the UK make it happen. You don't need to take our word for it, we're:

  •  Proud winners of the Build It Awards 2020 - Best Self Build Lender category;
  • Recognised as highly commended in the 'What Mortgage Awards 2020' Best Shared Ownership Mortgage Lender for our support of affordable housing options;
  • Winners of the 2019 'Mortgage Finance Gazette awards' Best Self Build Lender recognising excellence in providing mortgages for self and custom build;
  • A two-awards winner at the 'ICAEW Finance for the Future Awards' 2019 - winning the Building Sustainable Financial Products award and being recognised for our Climate Leadership;
  • An accredited Living Wage employer, and;
  • The first building society in the UK to be awarded the Fair Tax Mark in 2016.

If you would like to be part of our team and help make a difference, then please send your CV and a covering letter in support of your application to [email protected] before the closing date of the 21st January 2021.

Job Type: Full-time, Permanent

Salary: £37,000.00-£40,000.00 per year

COVID-19 considerations:
As an essential service, our office remains open during the pandemic and we are operating a Covid-secure workplace. Colleagues are working remotely and onsite in Silsden West Yorkshire, where appropriate.

Further information

Privacy

The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) gives individuals certain rights and defines the rules for processing personal information. It also states that those who record and process personal information, such as the Society, must be open and honest in how the information is used.

The principal purpose of collecting personal data from you is to enable you to apply for employment with the Society. When you submit your application, we ask for your contact details, CV and other selected information so that we can deal with your application.

If your application is not successful, we will keep your personal data for a maximum of 1 year from the date of application, after then it will be deleted/destroyed.

If you believe the Society has not complied with your data protection rights, you can complain to the Information Commissioner’s Office which enforces data protection laws.  Their website is www.ico.org.uk.

Equality, diversity and inclusion

As an equal opportunities employer, we’re committed to creating an environment where there is mutual respect and equality of opportunity for all colleagues.

The process
Apply

If you are interested in applying you will be asked to submit your CV to let us know about your previous experience. We’ll send you an acknowledgement to let you know that we’ve received your application.

Review

We’ll review your application against the skills and experience we are looking for in our successful candidate and let you know if your application is going to be progressed. If successful, we’ll be in touch to arrange the next stage.

Interview

For most vacancies, you’ll be invited to an initial interview which may be held over the telephone. During this interview you will be able to learn more about the role for which you have applied as well as giving the interviewer a chance to get to know more about you, your experience and what you are looking for in your next role.

If successful at this stage, you’ll be invited to attend a face to face interview with the recruiting manager, which will normally be held at our eco-build offices in Silsden, West Yorkshire. You’ll be asked to complete an application form and return it to us before your interview. There may also be some aptitude tests to complete relevant to the role you have applied for.

Feedback

We’ll usually let you know the outcome of your interview within a week of the last interview taking place. Your interviewer will give you an indication of when this will be. If you are successful, we will discuss the next steps with you and start preparing for you to join us. If you aren’t successful, we’ll let you know and we’ll provide feedback so you’ll know why.