Coping with the loss of a loved one can be overwhelming and exhausting. We aim to make things straightforward and as easy as possible for you through this difficult time.
What you need to do.
- Register the death with at a registration office. There are registration offices in towns and cities across the UK. Deaths need to be registered within 8 days. You will be given a death certificate – it may be worth getting a few certified copies as various institutions will need copies while you sort out the deceased’s affairs.
The registrar will also explain the free Tell us once service that the Government offer. Follow the link for more details.
For more information visit the Government website: What to do when someone dies: step by step
- Let us know as soon as possible so that we can take appropriate action with the accounts the deceased had with us.
You can call either our savings or mortgage member services teams, to help you. Their contact details are:
Telephone: 01535 656 0770
Email: [email protected] or [email protected]