Archives: Faq

To change your address on the Ecology App

• Log in and select the person icon in the top left-hand corner of the screen.
• Scroll down to your address.
• Select Edit
• Enter your new postcode.
• Select your address from the list.
• You’ll be asked to enter this followed by your PIN number (if biometrics are enabled you won’t need to enter your PIN)

Your address will then be changed.

You’ll receive an email and a text to confirm your address has been changed.

Please note you can only change your address every six months. If you need to do it again within six months, please contact us to do this. You can contact us directly through the app.

To change your address on the Online Service

• Log in to the Online Service
• Click on Profile in the top right
• Scroll down and click ‘Change your address’
• Type in your postcode or click ‘Enter address manually’ to do it manually.
• Click ‘Save’

To change your address by email or post

Complete the Change of Details form and email it to: [email protected]

Or post it to: Member Services, Ecology Building Society, Ellis House, 7 Belton Road, Silsden, West Yorkshire BD20 0EE

Young person (16-17 years old)

An account can be opened by a young person aged 16-17 years with a cheque or a payment from an account in their name. You must complete an application form and send it to us. See the section on 'How to apply below'.

Alternatively, a parent/guardian or relative can open an account on the behalf (and in the name of a young person (16-17 years old) with either:

• a cheque (drawn on their own personal current account);
• a bank or building society cheque (supported by an investment account statement); or
• a bank transfer.

A covering letter that confirms the relation to the young person and declares that the money will indeed be used by the young person must also be provided during the application. We will need to verify the identity and address of the young person. For details of how this is done, please read the Savings account identification leaflet. You can find this below.

Child (under 16 years old)

An account can be opened by a parent/guardian or relative as a trustee for a child under the age of 16 years if the parent/guardian or relative makes an initial deposit from an account held in their name.

Applicants (the parents/guardians or relatives) must each have their identity verified in accordance with the information provided in the Savings account identification requirements leaflet. Birth/Adoption certificate (original only), NHS Medical Card or National Insurance notification letter must also be provided during application.

Cloth Hall Court is a Grade II listed building and steeped in a rich history. It was originally constructed for the trade of ‘Yorkshire Broadcloths’ – cheap yet good quality cloths, which were produced in Leeds and the surrounding areas. This laid the foundations for the city to gain its status as a global centre for commerce and trade in textiles.

We’d really like to hear from you

If you have any questions about Ecology or would like to send a question for our directors in advance, email [email protected].

We’ll answer some of the most frequently asked questions on the day and will post our responses on our website. Where possible, we’ll reply directly to Members before the AGM.

Cloth Hall Court is in Leeds city centre, located on Quebec Street just a 2-minute walk from Leeds train station. Leeds train station connects Leeds with major UK cities. For train information and timetables visit the National Rail Enquiries website.

Cloth Hall Court is also just a 15-minute walk from Leeds coach station. For coach details, visit the National Express website. Most coaches arrive into Leeds Bus Station. For local bus information and timetables, visit the West Yorkshire Metro website.

There isn’t car parking available on site so we encourage you to use public or another mode of transport where possible. For bike routes and information about cycling in Leeds, visit the Leeds City Council cycling pages.

Please click the image to open in Google Maps:

Voting is your chance to shape how your Society is run.  Vote in a way that suits you – online, by post, or in person at our AGM – and the voting process is quick and easy.

As an eligible Member, you will receive an AGM voting pack via post or email.  The pack also contains our Annual Review and Notice of AGM which includes information relating to AGM resolutions.

Simply visit ballot.ukevote.uk/ecologyagm24 to vote online; or scan the QR code on your paper proxy voting form. Alternatively, you can complete the voting form in your AGM voting pack and post it back to us, free of charge.

This year’s voting will be administered by UK Engage, a leading election services provider.

We’ll donate 50p to environmental charity Trees for Cities for every Member who votes online (20p for those voting by post). We’ll also donate £1 to if you choose to go paperless and receive future voting packs by email, which helps reduce our paper use.

Please ensure we receive your vote by 22.59pm on Monday 22 April 2024.

We're owned by our Members and put their interests first, so if you're a part of Ecology we want to hear what you think.

Our AGM is your opportunity to:

• Meet the Ecology team and share your views on our work
• Hear about our 2023 performance
• Meet other Ecology Members in a friendly environment